Engineer, IT Support

MS Exchange

Must Have Technical/Functional Skills Exchange Mailbox Management

• Provision, manage, and decommission user, shared, resource, and archive mailboxes.

• Configure mailbox permissions (Full Access, Send As, Send on Behalf).

• Monitor mailbox quotas and storage; perform cleanup and recovery operations.

• Manage legal Hold, In-Place Hold, and retention policies for compliance. Exchange Administration & Monitoring

• Administer and maintain Exchange environments using the Exchange Admin Center and Power Shell.

• Monitor service health, audit logs, and message trace for performance and availability.

• Manage certificates, RBAC permissions, and Exchange-related configurations.

• Automate routine tasks and reporting using Power Shell scripting Mail Flow & Transport Rules

• Design, implement, and troubleshoot mail flow using connectors and transport rules.

• Manage Accepted and Remote Domains, SMTP relays, and journaling configurations.

• Conduct message tracing, NDR analysis, and delivery troubleshooting.

• Optimize routing between Exchange Online and third-party systems. Security & Compliance

• Configure and maintain DLP (Data Loss Prevention), anti-phishing, and anti-malware policies.

• Implement retention and archive policies aligned with regulatory needs.

• Manage Microsoft Purview compliance tools such as eDiscovery, audit logs, and sensitivity labels.

• Collaborate with Security teams to ensure secure mail communication and reporting.

Roles & Responsibilities

• Proven experience with Exchange Online, Exchange Server (2016/2019) in enterprise environments.

• Proficient in Power Shell scripting for Exchange administration and automation.

• Strong understanding of Microsoft 365 security/compliance and Microsoft Purview tools.

• Experience managing mail flow, transport rules, and message hygiene.

• Familiarity with RBAC, mailbox recovery, and hybrid Exchange environments is a plus.

• Excellent troubleshooting and documentation skills. Good-to-Have 1.

Experience with Exchange Hybrid configurations
2. Familiarity with Microsoft Defender for Office 365 3. Understanding of Azure AD Connect and identity sync

Salary Range- $110,000-$120,000 a year

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