Digital Technical Specialist - Red Hat

Introduction

Imagine working for a company with the world's most respected sales force and one of the world's most historical brands. At IBM, we are working with businesses from all over the globe to solve some of the world's biggest problems, using Cloud, AI, Dev Ops, Analytics, Mobile, Blockchain, API integration, Cloud infrastructure, PaaS, SaaS, IoT solutions and more. And we’re looking for talented & energetic sales professionals to join us in our Digital Sales Center in Austin , TX.

In your role as a Sales Digital Technical Specialist supporting Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners.

You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients. You’ll need to have cloud-native thinking, technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory.

Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co‑creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.

• Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners.
• Collaborate closely with account managers, solutions sales specialists, and inside sales associates to define, design, and detail the technical aspects and feasibility of proposed solutions.
• Drive sales process continuation and excellence.
• Deliver pre‑sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution.
• Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition.
• Lead solutions enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience.
• Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets.
• Driving client satisfaction such that clients become promoters of the IBM solutions.
• Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape.
• Share knowledge with your team members to allow them to learn from your work.
• Willing to obtain new annual certifications on Red Hat and/or similar technologies.

Bachelor's Degree

• Experience in pre-sales, sales engineering or technology consulting.
• Ability to interpret and articulate customer business and technical needs.
• Understanding of enterprise solutions and diverse infrastructure architectures.
• Proven knowledge of UNIX, windows or Linux based systems, preferably in Red Hat platform offerings (Red Hat Enterprise Linux (RHEL), Open Shift and Ansible).
• Experience with configuration management and running demos on Red Hat Platform or other related/ similar technologies.
• Sales Oriented Process and Customer Direct Pre‑Sales experience.
• Strong written and verbal English communication skills are required.
• At least 2 certifications in Red Hat or similar technologies.
• 2-3 years of experience in a technical pre-sales or support role focused on Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS) and/or on‑premise related technologies.

None

Mid‑Senior level

Full-time

Design, Art/Creative, and Information Technology

IT Services and IT Consulting