ERS - Business Intelligence Analyst

Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS is open for business five days a week, 8:00 am to 5:00 pm, to meet customers where they need us: in person, on the phone, in their communities, and online. ERS currently offers opportunities that include flexible work schedules.

Performs highly complex to advanced (senior-level) analytical and technical work related to the design, development, and management of Tableau dashboards and Alteryx workflows in a citizen developer environment. Responsible for managing the full lifecycle of Tableau analytics development, including business requirements gathering, functional specification development, prototyping, testing, implementation, and post-launch enhancements. Develops and maintains engaging and interactive dashboards that align with data visualization best practices, governance standards, and user experience principles.

Collaborates with business users and stakeholders to translate analytical needs into actionable, data-driven insights. Works under limited to minimal supervision of the Data Management Services Manager with considerable latitude for the use of initiative and independent judgment.

• Work closely with Data Warehouse and Server Analyst programmers to ensure data sources are accurate, available, and analyzable.
• Develop and maintain Tableau dashboards, reports, and data sources, including troubleshooting and performance optimization.
• Create and edit SQL queries within Tableau to build calculated fields.
• Build interactive filters, parameters, and calculations for preparing dashboards and worksheets in Tableau.
• Build and publish interactive dashboards on Tableau Server.
• Collaborate with Data Warehouse developers and Quality analysts to test, clean, and standardize data to meet the business requirements.
• Maintain workflows and ensure dashboard functionality.
• Work across cross‑functional teams within various departments, including business stakeholders and technical personnel to exchange ideas.
• Provide support for issues and questions on using Tableau and Alteryx software.

• Performs other duties as assigned.
• Attends work regularly in accordance with agency leave and attendance policies.
• Complies with all applicable agency policies and procedures, including safety and standards of conduct.

The Systems Analyst V performs all essential functions of the Systems Analyst IV, in addition to the following:

• Provide guidance on appropriate governance and best practices around Tableau and Alteryx development.

• Prefer experience working on a support team environment by documenting, researching, solving problems via phone calls or email ticketing system.
• Prefer experience with Alteryx or similar product.
• Prefer experience handling HIPAA data.
• Prefer experience in a People Soft environment.
• Prefer experience in Oracle Databases.

PLEASE NOTE
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All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Other Information
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In accordance with state law, authorization for telework may not be awarded to an employee as a condition of hiring. As an agency process, new employees complete a 30 day…