Sr Delivery Lead, Enterprise Programs

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
** The Company:
** Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
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* What’s in it for you:

** Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

Ciudad de Mexico The Senior Delivery Lead — Enterprise Programs will join the Enterprise PMO and lead large-scale, cross-functional programs spanning IT, business operations, and multiple geographies across the US and Latin America. The immediate focus of this role is a major multi-country integration program, with ongoing responsibility for enterprise programs as business needs evolve.

This role requires a hands-on program execution leader with a strong technical background, deep experience in enterprise platform migrations, multi-site technology rollouts, and organizational change management. The Senior Delivery Lead operates fluently across geographies, languages, and cultures — coordinating work streams that touch finance, HR, IT, operations, legal, and field operations teams while keeping senior leadership informed and aligned.
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* ESSENTIAL DUTIES & RESPONSIBILITIES:

**** Program leadership and governance
*** Lead end-to-end delivery of enterprise-scale programs: define program structure, governance model, workstream charters, milestones, risk frameworks, and executive reporting cadence
* Own the integrated program plan across all work streams, ensuring dependencies are mapped, critical path is visible, and milestone dates are tracked rigorously
* Establish and run program governance: steering committees, workstream coordination, RAID management, decision escalation protocols, and status reporting
* Drive accountability across workstream owners, ensuring cross-functional teams deliver to plan and that dependencies do not become blockers
* Manage program financials: budget tracking, SOW governance, forecast-to-actual variance
* Support vendor and third-party governance in partnership with business owners: contribute to SOW development, track milestone-based deliverables, and monitor contract compliance
* Partner with Procurement and Legal on vendor selection, contract negotiations, and change order management as needed
* Conduct regular vendor performance reviews against defined SLAs and KPIs; flag underperformance to business owners for remediation
** Technology integration and multi-site rollout
*** Lead enterprise platform migration and integration programs: ERP, HCM, financial systems, and operational technology — coordinating with business partners, overseeing data migration, testing, cutover sequencing, and post-go-live stabilization
* Manage multi-site technology deployments across retail or branch locations: system provisioning, hardware coordination, store-level scheduling, staff training, and phased rollout execution
* Partner with other PMs, IT leadership, and solution architects to ensure technical decisions are sound, scalable, and aligned with the enterprise technology roadmap
** Change management and organizational…