IT Program Specialist; Austin

Job Description

IT Program Specialist (Austin) (827364)

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We’re a Family Friendly Certified Workplace with great work‑life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos Street, Austin, TX, in the Information Technology Division.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

You are a highly organized IT professional and a dedicated team player who can work in a high-volume environment. You will join a tight‑knit, three‑person IT team where collaboration is key. We rely on each other to meet deadlines, solve problems, and share the workload. While teamwork is central to our success, you must also be able to work independently with considerable latitude for independent decisions.

If you are a self‑starter who enjoys working closely with others while priding yourself on autonomous accuracy and reliability, you will thrive here.

The IT Program Specialist (Program Specialist IV or V) performs highly complex to advanced (senior‑level) consultative services and technical assistance work involving planning, developing, and implementing IT‑related budgets, fiscal planning, recurring annual IT hardware/software maintenance agreements, tracking assignments, and submitting requisitions and receipts for IT‑related goods and services. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

• Track and Facilitate Annual Recurring IT hardware/software maintenance agreements:
  Proactively track and facilitate the procurement of recurring annual IT maintenance agreements to ensure no lapse in critical technology services. Includes verifying business needs/specifications, requesting quotes from vendors, entering requisitions, and entering receipts for IT goods and services.
• Budget & Fiscal Planning:
  
  Partner with IT budget staff to help them plan for future fiscal years, verify funding availability, and ensure spend aligns with annual budget plan.
• Collaborate with the IT Staff Augmentation Contract (ITSAC) contract managers to ensure ITSAC contractor Purchase Orders (PO) are issued and updated in a timely manner.
• Receive, assign, and track progress of various IT projects, initiatives, and operational activities ensuring all tasks are completed by the due date.
• Data Entry & Reporting:
  
  Process high-volume purchase requests and receipts with a high degree of accuracy. Compile and maintain critical data for various budget and workload reports.
• Team
  
  Collaboration:
  
  Work daily with your two teammates to cross‑train, assist with high volumes, and ensure the IT division’s technology purchasing needs are met efficiently.

• Organizational & Analytical Mastery:
  
  You thrive in a high-volume environment by independently organizing, prioritizing, and managing multiple assignments simultaneously without missing a deadline. You bring strong analytical skills to every task, allowing you to evaluate complex data and exercise independent judgment for both individual tasks and collaborating with the team.
• Fiscal Mindset:
  
  You understand how budgets work and can navigate the complexities of fiscal year planning.
• Texas…