Data Systems Administrator

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Austin, TX, US

30+ days ago Requisition

Salary: $70,000.00 Annually

FOUNDATION COMMUNITIES JOB DESCRIPTION

Data Systems Administrator

DEPT/DIV.

Information Technology

REPORTS TO

Director of Information Technology

FLSA STATUS

Exempt

WORK LOCATION

Mission Plaza / FC sites as needed

JOB TITLE

Data Systems Administrator

DRAFT DATE

August 2026

Position Summary

The Data Systems Administrator supports the software and data systems that keep Foundation Communities operating across departments. This position helps administer, document, secure, and improve major systems and the connections between them, including access, data handoffs, vendor relationships, reporting support, and cross-department workflows.

The role is broader than any single department or platform. Accounting and HR systems are included, but the position also supports organization-wide systems used for property operations, resident services, compliance, fundraising, procurement, reporting, collaboration, and related business functions.

• Supported systems may include ADP, Raiser’s Edge, ETO, Fortress, Sage, Procure Desk, Microsoft 365/SharePoint, and other departmental, property, compliance, procurement, reporting, collaboration, or vendor-managed data systems. This list is illustrative only and is not exact, complete, or permanent.

Essential Job Functions

• Enterprise systems administration:
  Administer assigned software platforms, including user setup, permissions, role changes, configuration updates, licensing, troubleshooting, vendor escalation, and routine system support.
• Staff lifecycle support:
  Coordinate system access for staff onboarding, role changes, and exits in partnership with HR, supervisors, department system owners, and IT. Ensure access is timely, appropriate, and removed when no longer needed.
• Process and system documentation:
  Document the systems this position supports, including process steps, system ownership, role and permission guidance, onboarding/offboarding procedures, integration notes, vendor contacts, recurring support steps, and user-facing quick guides.
• Integrations and data handoffs:
  Identify, document, and help monitor how data moves between systems, including APIs, imports/exports, vendor connectors, reports, spreadsheets, scheduled jobs, and manual handoffs. Coordinate fixes when recurring problems occur.
• Contracts, licenses, and renewals:
  Track software contracts, vendor contacts, renewal dates, license counts, assigned licenses, support terms, and pricing information. Support renewals, negotiation preparation, cost-savings reviews, and identification of unused or underused licenses.
• Software review and governance:
  Assist with review of new software requests by assessing business need, overlap with existing tools, integration needs, data ownership, security considerations, reporting needs, licensing impact, and long-term support requirements.
• Cross-training and team coverage:
  Share documentation and train IT teammates on critical support tasks so key systems have backup coverage and support does not depend on one person.
• Reporting and data quality support:
  Help departments access reports, saved searches, exports, and system-generated data while supporting improvements to reduce duplicate, incomplete, inconsistent, or unreliable data.
• Vendor and stakeholder coordination:
  Serve as a practical coordination point between IT, department leaders, end users, and vendors. Track open issues, clarify next steps, document resolutions, and help define support ownership.
• Training and user support:
  Create practical guidance and provide group or one-on-one…