TIERS/IEE IT Service Desk Expert
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
The Information Technology SS III role at Health & Human Services Commission (HHSC) TIERS/IEE Service Desk Agent provides first-line IT support for TIERS and related eligibility systems from Austin, Texas. You will document issues in Remedy and assist users with password resets and routine troubleshooting.
Ideal candidates have strong communication skills, familiarity with IT service desks, and the ability to work day/evening/weekend shifts. Occasional travel may be required.
Join us at Health & Human Services Comm as our next TIERS/IEE IT Service Desk Expert in Austin, TX, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the TIERS/IEE IT Service Desk Expert role in the description above.
We appreciate your interest in this position.
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