Senior Help Desk Technician - Windows & Mac Support
Listed on 2026-10-12
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
ZP Better Together is seeking a Help Desk Technician to provide fast technical assistance for company computer systems, answer questions, and support a deaf-friendly culture in Austin. You will collaborate with NOC and IT staff to maintain a secure computing environment and resolve issues across Windows, macOS, and mobile devices.
Responsibilities include remote and onsite troubleshooting, ticket management in JIRA Service Desk, and documenting procedures in Confluence.
We are looking to fill the Senior Help Desk Technician
- Windows & Mac Support position at Purple Communications in Austin, TX, United States.
We would love to welcome a new Senior Help Desk Technician
- Windows & Mac Support to our team in Austin, TX, United States.
For the Senior Help Desk Technician
- Windows & Mac Support position at Purple Communications, we are reviewing applications now.
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