Automation & AIOps Lead; TX Job Austin area,Texas USA,IT/Tech

Required Qualifications:

Bachelors degree and 8 years of experience or 12 years with a HS Diploma.
8+ years of infrastructure automation and Dev Ops/MLOps engineering experience.
Terraform proficiency is required.
Red Hat Ansible Automation Platform (AAP) proficiency required.
Git Lab CI/CD pipeline engineering experience required.
Experience with AIOps platform operations, including:

Splunk ITSI
Dynatrace Davis AI
Equivalent AIOps platforms

Experience with ML forecasting for capacity management and SLA breach prediction.
Experience with

Service

Now integration/development, including:

Integration Hub
CSDM
ITOM

Experience with AI/ML operations, including NVIDIA AI Enterprise, Open Shift, and GPU scheduling, preferred.
NIST AI Risk Management Framework (AI RMF) familiarity preferred.
Government IT automation experience is a plus.
Strong understanding of enterprise infrastructure automation and automated service delivery.
Experience operating in complex enterprise IT environments.
Strong Dev Ops, MLOps, AIOps, automation, integration, and operational engineering skills.
Must be able to obtain and maintain the required agency clearance.
Must be a US Citizen.

Preferred Qualifications:

Candidates with experience in the following areas are strongly encouraged to apply:

Infrastructure automation
Dev Ops
MLOps
AIOps
AI/ML operations
Enterprise observability
Predictive analytics
Machine-learning forecasting
Zero-touch infrastructure provisioning
Service Now ITOM/CSDM/Integration Hub
Enterprise Control Plane engineering
Cloud and data center automation
Kubernetes and Open Shift
GPU infrastructure and scheduling
AI governance
Government IT automation

Peraton is hiring for an Automation & AIOps Lead to support the Texas Department of Information Resources (DIR) - State of Texas. The Automation & AIOps Lead will provide technical leadership for infrastructure automation, Dev Ops/MLOps, AIOps, AI/ML operations, observability, Infrastructure as Code (IaC), Service Now integration, and enterprise automation capabilities supporting the Texas Private Cloud program.

The Automation & AIOps Lead will drive automation and AI-enabled operations across the program, with responsibility for the Enterprise Control Plane (ECP), Peraton[x] agent platform, AIOps telemetry, zero-touch infrastructure provisioning, Service Now integrations, AI governance, automation savings validation, and service evolution.

The ideal candidate must be located in the Austin, TX metropolitan area (or San Angelo, TX as applicable)

Key Responsibilities:

Serve as theWP-6 primary ownerfor Peraton[x] and the Optional AI Platform.
Driveagentic operations from transition, including GPU Resource Units (RUs) and NIST AI RMF-governed operations.
Lead Enterprise Control Plane (ECP) engineering, deployment, and operations.
Drive labor-to-software conversion supporting the targeted~21% FTE reduction over five years.
Manage the Annual Automation Plan, identified as a contractual deliverable in the proposed approach, including the $10K/month late credit if absent.
Lead operations for the Peraton[x] agent family, including:

Predictive Intelligence
Digital Twin
AI-Orchestrated Operations
Continuous Risk & Compliance
AI-Powered PMO
Natural-Language Access

Lead Infrastructure as Code (IaC) pipeline delivery supporting zero-touch provisioning using:

Terraform
Red Hat Ansible Automation Platform (AAP)
Git Lab CI

Manage theAIOps telemetry pipeline, including:

Splunk ITSI
Dynatrace Davis AI
Prometheus
Grafana
Open Telemetry

Support Service Now pre-built MSI accelerators and schema-validated flows.
Manage auto-provisioning accuracy, identified as an SLA-weighted area and primary credit-risk exposure.
SupportAI governance using the NIST AI Risk Management Framework (AI RMF) for Peraton[x] and the AI Platform.
Lead automation savings reconciliation and validation for the DIR rate glide path.
Manage Kafka/Avro CI synchronization.
Manage REST/JSON Integration Hub integrations.
Manage and support

Service

Now CSDM flows.
Report directly to the Technical Director.
Co-own the Application Architecture domain, including ECP modulesIF-1 through IF-7.
Drive continuous improvement and evolution of enterprise automation, AIOps, observability, AI-enabled operations, and infrastructure management.