Automation & AIOps Lead; TX DIR

Position: Automation & AIOps Lead (TX DIR)
Responsibilities Peraton is hiring for an Automation & AIOps Lead to support the Texas Department of Information Resources (DIR) — State of Texas. The Automation & AIOps Lead will provide technical leadership for infrastructure automation, Dev Ops/MLOps, AIOps, AI/ML operations, observability, Infrastructure as Code (IaC), Service Now integration, and enterprise automation capabilities supporting the Texas Private Cloud program.

The Automation & AIOps Lead will drive automation and AI-enabled operations across the program, with responsibility for the Enterprise Control Plane (ECP), Peraton[x] agent platform, AIOps telemetry, zero-touch infrastructure provisioning, Service Now integrations, AI governance, automation savings validation, and service evolution.

The ideal candidate must be located in the Austin, TX metropolitan area (or San Angelo, TX as applicable)

Key Responsibilities:

Serve as the WP-6 primary owner for Peraton[x] and the Optional AI Platform.

Drive agentic operations from transition, including GPU Resource Units (RUs) and NIST AI RMF-governed operations.

Lead Enterprise Control Plane (ECP) engineering, deployment, and operations.

Drive labor-to-software conversion supporting the targeted ~21% FTE reduction over five years.

Manage the Annual Automation Plan, identified as a contractual deliverable in the proposed approach, including the $10K/month late credit if absent.

Lead operations for the Peraton[x] agent family, including:

Predictive Intelligence Digital TwinAI-Orchestrated Operations Continuous Risk & Compliance AI-Powered PMONatural-Language Access Lead Infrastructure as Code (IaC) pipeline delivery supporting zero-touch provisioning using:

Terraform Red Hat Ansible Automation Platform (AAP)
Git Lab CIManage the AIOps telemetry pipeline, including:

Splunk ITSIDynatrace Davis AIPrometheus Grafana Open Telemetry Support  Service Now pre-built MSI accelerators and schema-validated flows.

Manage auto-provisioning accuracy, identified as an SLA-weighted area and primary credit-risk exposure.

Support AI governance using the NIST AI Risk Management Framework (AI RMF) for Peraton[x] and the AI Platform.

Lead automation savings reconciliation and validation for the DIR rate glide path.

Manage Kafka/Avro CI synchronization.

Manage REST/JSON Integration Hub integrations.

Manage and support Service Now CSDM flows.

Report directly to the Technical  the Application Architecture domain, including ECP modules IF-1 through IF-7.Drive continuous improvement and evolution of enterprise automation, AIOps, observability, AI-enabled operations, and infrastructure management.

Qualifications

Required Qualifications:

Bachelors degree and 8 years of experience or 12 years with a HS Diploma.
8+ years of infrastructure automation and Dev Ops/MLOps engineering experience.

Terraform proficiency is required.

Red Hat Ansible Automation Platform (AAP) proficiency required.

Git Lab CI/CD pipeline engineering experience required.

Experience with AIOps platform operations, including:

Splunk ITSIDynatrace Davis AIEquivalent AIOps platforms

Experience with ML forecasting for capacity management and SLA breach prediction.

Experience with Service Now integration/development, including:

Integration

HubCSDMITOMExperience with AI/ML operations, including NVIDIA AI Enterprise, Open Shift, and GPU scheduling, preferred.

NIST AI Risk Management Framework (AI RMF) familiarity preferred.

Government IT automation experience is a plus.

Strong understanding of enterprise infrastructure automation and automated service delivery.

Experience operating in complex enterprise IT environments.

Strong Dev Ops, MLOps, AIOps, automation, integration, and operational engineering skills.

Must be able to obtain and maintain the required agency clearance.

Must be a US Citizen.

Preferred Qualifications:

Candidates with experience in the following areas are strongly encouraged to apply:

Infrastructure automation

DevOpsMLOpsAIOpsAI/ML operations

Enterprise observability

Predictive analytics

Machine-learning forecasting

Zero-touch infrastructure provisioning

Service

Now ITOM/CSDM/Integration Hub Enterprise  Control Plane engineering

Cloud and data center automation

Kubernetes and OpenShiftGPU infrastructure and schedulingAI governance

Government IT automation

Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative…