DNS & Security Support Engineer; Tier 2
Listed on 2026-10-13
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IT/Tech
IT Support, Network Security
ASM Research, An Accenture Federal Services Company, is seeking Tier 2 Service Desk agents to provide advanced technical support for Protective DNS and to escalate to Tier 3 as needed.
You will troubleshoot complex issues, document solutions, and collaborate with network, security, and cloud operations teams while mentoring Tier 1 staff.
This role requires a Bachelor's degree or equivalent experience, 5+ years in technical support, US citizenship, and ability to pass a federal background check.
Consider building your career as a DNS & Security Support Engineer (Tier
2) at ASM Research, An Accenture Federal Services Company.
For the DNS & Security Support Engineer (Tier
2) position at ASM Research, An Accenture Federal Services Company, we are reviewing applications now.
Step into the DNS & Security Support Engineer (Tier
2) role at ASM Research, An Accenture Federal Services Company in Austin, TX, United States and grow with us.
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