Lead Technical Program Manager

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description Role

Summary:

The Risk and Security (RAS) organization within Value-Added Services (VAS) delivers industry-leading solutions that help clients manage risk, reduce fraud, and enable secure digital identity experiences. Our products support high-volume transaction processing and mission-critical capabilities used by financial institutions, merchants, fintechs, and payment ecosystem partners worldwide.

We are seeking an experienced Lead Technical Program Manager to drive execution of large-scale, cross-functional portfolios spanning Product, Engineering, Data Science, Security, Operations, and Business teams. This leader will own strategic programs from concept through delivery, ensuring alignment to business outcomes, product strategy, operational excellence, and organizational objectives.

The ideal candidate combines strong technical depth, program leadership, stakeholder management, and operational rigor with experience leveraging AI-powered delivery tools, Agentic AI workflows, and GenAI-enabled engineering practices to improve execution efficiency, quality, and business outcomes.

Key Responsibilities:

Lead complex, highly visible, multi-team programs with significant business, operational, and revenue impact.

Drive program strategy, planning, execution, and delivery across globally distributed teams.

Establish and execute on program governance, operating cadence, reporting, and executive communications.

Partner with Product, Engineering, Architecture, Security, and Operations leaders to align roadmaps and delivery plans.

Develop long-range plans, milestones, funding requirements, resource strategies, and success metrics.

Lead large-scale software development programs following Agentic Squad Model, and modern SDLC practices from initiation to deployment.

Manage dependencies, risks, impediments, and critical-path activities across multiple teams and organizations.

Collaborate with engineering leadership to improve delivery predictability, system reliability, security, compliance, availability, resiliency, and operational excellence.

Ensure compliance with organizational governance, security, audit, and regulatory requirements.

Drive adoption of AI-enabled software delivery practices across engineering and product teams.

Leverage GenAI and Agentic AI tools to improve program planning, requirements management, execution tracking, reporting, documentation, and knowledge management.

Use AI-powered portfolio, project management, and engineering intelligence platforms to improve delivery predictability and resource optimization.

Identify opportunities to automate program processes, reporting, governance workflows, backlog management, and operational tasks using AI solutions.

Manage portfolio budgets, forecasts, and investment tracking.

Provide executive visibility into portfolio health, resource utilization, risks, and business outcomes.

Drive data-informed decision-making using reporting, DORA and Flow metrics, dashboards, and predictive insights.

Coach program managers, product, and delivery teams and promote a culture of accountability, transparency, continuous improvement, and execution excellence.

Influence without authority…