Business Analysis and Testing Team Lead

Date:
Oct 13, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Business Analysis and Testing Team Lead
Job Title: Systems Analyst V
Agency: Health & Human Services Comm
Department: Medi-Social Serv Apl Dev
Posting Number: 20886
Closing Date: 10/26/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly

Salary Group: TEXAS-B-25
Shift: Day

Telework:

Regular/Temporary:
Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11

ISM,IT,Z Prefix

The Business Analysis and Testing(BAT) Team Lead is selected by and is accountable to the HHSC IT Long Term Care (LTC) Applications Team Manager, with approval from the MES Director. The position assists with planning, organizing, prioritizing, guiding, controlling, and evaluating work performed by the Business Analysis and Testing team. The Team Lead performs and guides advanced business analysis, defect repair, testing, and ad hoc reporting activities for complex applications.

This position performs advanced business analysis work with primary emphasis on leading and facilitating the service-request lifecycle. Responsibilities include responding to customer-related service requests, coordinating business requirements across program areas, and monitoring system integration and user acceptance testing before implementation. The position also manages the formation of projects.

• Assist Manager to ensure adequate staffing for team based upon staffing levels approved by HHSC management. (10%)
• Plan, organize, prioritize, and schedule business analysis and testing for all HHSC Long Term Care applications resulting from IT Projects, Help Desk Calls, IT Customer Requests, or other assignment approved by the Manager or MES Director in accordance with IT goals, objectives, and standards. (35%)
• Help Manager supervise and control business analysis and testing team so that applications are available at least 96% to 98% of the time, service level agreements with customers are met, and team members work on approved assignments. (20%)
• Perform systems analysis and testing activities to evaluate application solutions supporting customer requirements, changes in systems requirements, software releases, equipment configurations, and relationships/dependencies between systems (e.g., analyzing federal and state regulations regarding automation, researching technical solutions, and performing needs assessments). (10%)
• Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including SOPs that govern HHSC IT. (5%)
• Provide leadership that contributes to teamwork and unit harmony. (10%)
• Promote an image of IT excellence and communicate effectively. (10%)

• Knowledge of facilitation techniques in discussing requirements
• Knowledge of effective management principles
• Knowledge of System Development Life Cycle (SDLC) Methods
• Knowledge of process improvement methods
• Knowledge of principles and practices of project management
• Skilled in eliciting business and technical requirements
• Skilled in communicating complex design and technical issues, as well as writing business cases and product requirements
• Skilled in effective verbal and written communication and presentation skills
• Skilled in gathering input, formulating a plan, and carrying it to fruition
• Skilled in providing exceptional follow-through and customer-service
• Ability to analyze systems, processes and procedures
• Ability to write and revise standards and procedures
• Ability to explain abstract concepts in concrete terms to a variety of audiences, including technical, non-technical and executive personnel
• Ability to bring about consensus on contradicting…