Physical Security Systems Administrator

On-Site

Offsite - USA - TX

Full time

148460

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:

At Logitech, the Workplace Experience (WPE) team is at the intersection of the digital and physical realms that enable hybrid work. We create technology, tools, processes, analytics and insights that help us fine tune our internal hybrid way of working and influence product design and development that we deliver to customers.

The Workplace Digital team is seeking a skilled security systems administrator to support the physical security technology portfolio and the data, reporting, and integration layer that sits on top of it. This role is split across key areas of focus: (1) hands‑on administration, configuration, and support of enterprise access control, video management and workplace wellbeing platforms, and (2) leveraging API and SQL knowledge to build and deliver reports, automations, and integrations that connect security systems to the wider workplace technology ecosystem.

(3) Compliance, making sure systems are set up inline with Logitech IT security standards, data privacy governance and inline with international standards such as ISO or SOCII.

The ideal candidate has a strong background in Lenel OnGuard electronic access control and Milestone XProtect video management, paired with practical experience writing SQL queries against system databases and working with REST APIs to move data between platforms. Hands‑on experience working with HSS industry standards, alarm and application management, system installation and maintenance, IT infrastructure, Data Privacy and networking protocols is expected.

Along with strong communication skills and the ability to work collaboratively across functions. Within the WPE Digital team, the candidate will pilot new technologies, working with integrators, vendors, and other Logitech team colleagues. This role requires a self‑starter with strong task management skills, capable of driving initiatives independently while partnering with cross‑functional teams.

This is an onsite role based in Dallas, Texas and requires five (5) days onsite. It reports to the Manager for Digital Workplace Experience based in Ireland and day to day duties will be managed by the Health, Safety and Security manager based in Dallas.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors you’ll need for success  this role you will:

What You’ll Do:

Focus Area 1:
Security Platform Operations & Support

• Configure, maintain, and troubleshoot Lenel OnGuard, including access levels, cardholder records, badge configuration, readers, panels, and alarm/event routing.

• Data Exchange / SQL View Maintenance

• Support in conjunction with the Global Security Operations team in Milestone XProtect maintenance, including camera onboarding, recording servers, retention and storage policies.

• Support in conjunction with the Global Security Operations team on device onboarding, firmware and software updates, and lifecycle management for controllers, readers, cameras, encoders, and associated security hardware.

• Monitor operational security systems for errors, alerts, and overall system health, proactively resolving issues before they affect end users.

• Support IP network configuration and connectivity troubleshooting for security devices, including multicast, bandwidth management, and video stream optimisation.

• Ensure security platforms integrate cleanly with IT‑managed infrastructure, directory services, and cloud‑hosted platforms.

• Maintain and update technical documentation,…