Global Retail IT Support Desk Specialist
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support
Amazon's Worldwide Grocery Store Technology Support team is hiring an IT Support Assoc II to troubleshoot retail hardware and software in Whole Foods Market stores. You will follow knowledge base articles and assist in field triage, handling calls, chats, and emails to resolve issues.
Based in Austin, TX, you will support US, Canada, and UK sites, participate in on-call duties, and continuously learn technologies while ensuring SLA adherence.
We would love to welcome a new Global Retail IT Support Desk Specialist to our team in Austin, TX, United States.
The advertised compensation is 39.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Retail IT Support Desk Specialist role in the description above.
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