Data Analytics Manager

Position: Data Analytics Manager )
Description

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. We are looking for Data Analytics Manager to work within the Workforce Automation department.

This position is located at 1117 Trinity Street, Austin, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

You’re up to the challenge of leading a dynamic, technical team that drives business intelligence through data analytics and supports critical, high-impact workforce automation systems. You thrive in a fast-paced, rapidly evolving environment that presents new challenges every day. Whether your expertise lies in transforming raw data into actionable insights and visualizations or in managing complex IT systems and external vendors, you are passionate about building the best solutions to meet the needs of Texans.

You are a self-starting, creative problem solver and an excellent communicator who excels at keeping teams and leadership informed. Most of all, you understand the value of developing exceptional relationships across divisions to foster collaborative, cross-functional success.

WHAT YOU WILL DO:

As a Data Analytics Manager (Manager IV) within the Workforce Automation division, you will lead a dedicated team of professionals in our Data Analytics department.  In this role, you will oversee department operations, establish goals and objectives, develop policies and guidelines, and set priorities, standards, and measurement tools to determine progress.

You will lead your team of dedicated data analysts in extracting, monitoring, and visualizing actionable data for an assortment of workforce programs. Your team will build the business intelligence products that guide division leadership decisions and support program improvements through evaluation and analysis. Data Analytics also assists by developing systems to streamline data collection and maintain secure, collaborative virtual work.

YOU WILL BE TRUSTED TO:

- Lead Technical Teams:
Direct end-to-end operations, whether managing data compilation and visualization pipelines, or overseeing system design, vendor relations, and user-acceptance testing.

- Collaborate with Stakeholders:
Coordinate input from internal and external stakeholders—including executive management, program staff, and local workforce development boards—to align automation and data analytics tools with business needs.

- Drive Strategic Planning:
Work alongside division leadership to develop and execute both long- and short-term operational goals, identifying modernization and enhancement opportunities.

- Manage Project Life cycles:
Plan and implement enhanced business and automation initiatives, adhering to sound development standards to ensure deliverables meet quality standards and receive proper signoffs.

- Ensure Accountability & Quality:
Develop, implement, and maintain performance accountability and quality assurance processes, help-desk Service Level Agreement (SLA) tracking, and technical best practices.

- Coordinate Across Divisions:
Act as a key liaison to TWC’s Information Technology Division and other internal teams to prioritize, schedule, and implement critical metrics and system…