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Senior Data Engineer

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    Data Engineering
Salary/Wage Range or Industry Benchmark: 200000 - 300000 USD Yearly USD 200000.00 300000.00 YEAR
Job Description & How to Apply Below

Senior Staff Data Engineer - Enterprise Semantic Layer

Our Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Enterprise data foundation that enables analytics, applications, and AI agents to operate from the same trusted understanding of business data. Our platform includes trusted foundational data models across Customer, Finance, GTM, and Product;

a governed semantic layer for metrics, dimensions, entities, relationships, and business context; and conversational analytics over enterprise data. As a Senior Staff Engineer on our EDA Engineering Team, this role sits at the intersection of data engineering, data architecture, software engineering, and AI. The successful candidate will partner with architects, data engineers, data scientists, Analysts Teams, and AI teams to establish reusable platform capabilities that are reliable, observable, secure, governed, and practical to adopt.

This role is ideal for someone who can set technical direction across multiple teams while remaining hands‑on with architecture, prototyping, and production delivery.

What you get to do every single day:
  • Define the enterprise semantic architecture for metrics, dimensions, entities, relationships, grain, time semantics, and business context over trusted foundational data models.
  • Establish reusable semantic contracts so analytics, applications, and AI systems operate from consistent business definitions and governed data products.
  • Evaluate and recommend the long‑term semantic platform architecture, including Snowflake Semantic Views, dbt Semantic Layer / Metric Flow, Cube, and other approaches.
  • Design and build metadata‑driven platform capabilities for semantic discovery, deterministic metric computation, query generation, governed access, versioning, and extensibility.
  • Define how conversational analytics systems consume enterprise semantics and structured data, partnering with AI teams on building Data Agents and other AI interfaces.
  • Establish golden datasets and evaluation practices for semantic interpretation, generated‑query accuracy, metric correctness, and analytical answer quality.
  • Lead complex, multi‑team initiatives from architecture and proof of concept through production adoption, operational support, and continuous improvement.
  • Influence build‑versus‑buy decisions, mentor engineers, and raise the technical bar across Data Engineering, Analytics, BI, and AI.
  • Treat the platform as an internal product by improving contributor experience, documentation, onboarding, adoption, and migration from duplicate implementations.
What you bring to the role:

Basic Qualifications

  • Bachelor's or Master's degree in Computer Science, Data Engineering, Data Science, or a related field, or equivalent practical experience.
  • 10+ years of experience in data engineering, data architecture, distributed systems, software engineering, or related platform disciplines, with significant technical leadership experience.
  • At least 3+ years of hands on experience in Semantic Layer implementation.
  • Demonstrated experience designing and building large‑scale data, analytics, semantic, developer, or platform systems used by multiple teams (e.g., Atscale, Cube.dev, DBT Metric Flow, etc.) in production environments.
  • Deep expertise with modern analytical warehouses and transformation frameworks, including Snowflake or Databricks, dbt, and cloud‑based ELT pipelines.
  • Strong software engineering fundamentals and production experience with SQL and at least one programming language such as Python, Java, Go, Scala, or similar.
  • Deep understanding of dimensional, entity‑based, and analytical data modeling,…
Position Requirements
10+ Years work experience
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