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Senior Technical Support Engineer — Hybrid in Austin

Job in Austin, Travis County, Texas, 78716, USA
Listing for: ShipperHQ
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

ShipperHQ, based in Austin, TX, seeks a Senior Technical Support Engineer who can quickly learn our product, troubleshoot complex issues, and deliver high-quality customer experiences. The role combines technical problem-solving with empathy, ownership, and clear communication to support diverse merchants and brands.

The ideal candidate excels at documentation, continuous improvement, and cross-functional collaboration, contributing to a fast-moving, team-oriented Support Team and owning

The Senior Technical Support Engineer — Hybrid in Austin role at ShipperHQ is now open for applications in Austin, TX, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Austin, TX, United States.

This opportunity is part of our work in IT & Technology.

Position Requirements
10+ Years work experience
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