ITSP Analyst
Listed on 2026-10-17
-
IT/Tech
IT Business Analyst, Systems Analyst, Business Systems & Technology Analysis
Date:
Oct 13, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
ITSP Analyst
Job Title: Systems Analyst IV
Agency: Health & Human Services Comm
Department: AES SISS ITSP
Posting Number: 22277
Closing Date: 11/12/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,098.66 - $6,701.75
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11
ISM,IT,Z Prefix
BriefJob Description
The Texas Health and Human Services Commission (HHSC) is seeking experienced candidates for a Systems Analyst IV – ITSP Analyst position within Access & Eligibility Services (AES), Strategic Innovation and System Support (SISS), IT Strategy and Prioritization (ITSP). This role supports HHSC’s mission to connect Texans to essential services by performing advanced systems analysis work for eligibility and client-facing digital platforms.
The Systems Analyst IV functions as an advanced individual contributor, performing systems analysis under general supervision with limited latitude for the use of initiative and independent judgment. The role analyzes business and system needs, develops clear documentation, supports testing and implementation activities, and provides practical recommendations to technical and non-technical stakeholders. This position does not have formal or informal lead responsibilities.
The position supports systems including the self-service client portal (YTB), eligibility applications (SSP, TIERS, & TLM), and mobile application used by clients, and state office stakeholders.
Systems Analysis & Solution Design (35%)
- Performs advanced analysis of business rules, user needs, and system requirements to identify and define system enhancements supporting eligibility programs.
- Translates business needs into clear functional and technical specifications, including business requirements, business rules, process flows, diagrams, mock-ups, and system design documents.
- Analyzes system needs, evaluates solution options, and recommends approaches aligned with operational, technical, and policy considerations.
- Develops clear visual process artifacts, such as workflow diagrams, process maps, and swim-lane diagrams, to communicate system behavior and business operations.
- Serves as a knowledgeable application and process resource for assigned systems.
- Collaborates with business stakeholders and IT teams to support initiatives across all phases of the system development lifecycle.
- Tracks assigned activities and deliverables and communicates status to project managers and team leadership.
- Participates in and supports testing activities, including user acceptance testing.
- Partners with support and release teams to plan, deploy, and stabilize production releases.
- Communicates risks, issues, and dependencies promptly to project managers and leadership.
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