Assistant Vice President -Observability Engineering

Lead with Purpose, Unlock Your Team’s Passion At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly, our employees.

If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.

Job Overview:

LPL Financial is seeking a leader to oversee Observability Engineering and Operations Monitoring capabilities across the enterprise. This role is responsible for leading and developing a team focused on monitoring strategy, platform engineering, operational intake, incident support, and observability practices that improve system reliability, performance, and operational effectiveness. The successful candidate will partner across technology teams to implement scalable monitoring solutions and support LPL's hybrid and cloud-based technology ecosystem.

Responsibilities:

Lead, coach, and develop the Operations Monitoring team while fostering engagement, accountability, and collaboration.

Participate in the development and execution of Technology Operations strategies related to monitoring, operational intake, infrastructure, and day-to-day operations.

Oversee the design, implementation, documentation, security, and ongoing support of enterprise monitoring platforms and services.

Establish and maintain operational procedures, resource plans, and support schedules for monitoring tools and services.

Support production incident management activities, including escalation, communication, coordination, and resolution efforts.

Partner with Technology Operations leadership to evaluate and recommend monitoring technologies that support business and technology objectives.

Develop and enhance operational intake processes to ensure effective end-to-end monitoring, problem detection, root cause identification, and incident response.

Implement and maintain governance, policies, procedures, access controls, and service catalog processes for monitoring platforms.

Provide monitoring support capabilities across applications, infrastructure, cloud environments, and hardware platforms.

Research emerging technologies and recommend solutions that improve operational efficiency, scalability, flexibility, and cost effectiveness.

Monitor industry trends and advise technology leadership on relevant technologies and operational practices.

Provide support during after-hours deployments, maintenance activities, and critical production events as required.

What Are We Looking For?

We are seeking leaders who are committed to pursue greatness, act with integrity, and are driven to help our clients succeed. Successful candidates demonstrate the ability to win together through collaboration, accountability, and partnership while helping to create and share joy by fostering an engaging and inclusive work environment that supports innovation and operational excellence.

Requirements:10+ years of experience managing and directing IT operations, including infrastructure planning and development.

Dynatrace Administrator Certification.

Experience with Dynatrace, AWS, ELK, systems design methodologies, enterprise applications, web-based systems, data communications technologies, application frameworks, Agile development practices, open-source technologies, business intelligence, and data analytics.

Experience monitoring cloud computing technologies, including AWS Lambda, AWS Fargate, AWS Glue, and Amazon EC2.

Experience with observability and Site Reliability Engineering (SRE) practices and technologies.

Core Competencies:

Proven analytical, strategic, conceptual thinking, and execution skills.

Proven ability to effectively utilize analytical techniques…