Enterprise Messaging Manager

## Enterprise Messaging Manager Apply:
Hybrid:
Atlanta Center of Excellence:
Austin:
Houston:
Dallas:
Orlando:
Full time:
Posted Yesterday:
JRGreenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.  
** Join our Technology Team team as an Enterprise Messaging Manager located in various offices.
** We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service.

If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.  This role can be based in various offices on a hybrid basis. This role reports to the Director of Enterprise Messaging.  
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* Position Summary:

** The Enterprise Messaging Manager leads the administration, security, and ongoing operation of the firm's messaging environment, ensuring reliable, secure, and compliant communication services. This role oversees messaging infrastructure and staff, drives technology initiatives, manages operational processes, and provides technical leadership to support business needs and protect organizational data.
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* Key Responsibilities:

*** Develops, maintains, and executes firmwide implementation and migration plans for enterprise messaging services, including messaging-related policy changes, platform upgrades, system configurations, and service transitions.
* Establishes and maintains technical procedures, operational standards, and supporting documentation for enterprise messaging platforms, security controls, administrative processes, and incident-response activities.
* Designs, administers, and maintains enterprise messaging systems and related services, including email, email archiving, spam filtering, messaging security platforms, instant messaging, internet mail gateways, and remote mail access systems.
* Develops and improves email-security controls, including email authentication protocols (SPF, DKIM, DMARC), Spam, Virus and content filtering and URL rewriting and attachment scanning.
* Manages messaging-related access controls, monitoring, system configuration standards, operational controls, and documentation to support security, compliance, reliability, and effective administration.
* Maintains messaging-related tools, automation, analytics utilities, and operational processes used to monitor system performance, identify trends, support capacity planning, and improve the security and reliability of messaging services.
* Serves as the messaging point of contact during security response incidents, providing guidance on messaging-system impacts, and coordinating required system changes.
* Provides Tier 3 technical support on messaging technologies, troubleshooting, and issue resolution.
* Administers and supports Microsoft Active Directory components and integrations as they relate to Microsoft Exchange and enterprise messaging services.
* Creates, tests, maintains, and deploys scripts and automation tools to support messaging-system administration, monitoring, reporting, configuration management, and operational efficiency.
* Participates in the development, maintenance, testing, and execution of disaster-recovery and business-continuity plans for…