Major Incident Coordinator — VA IT Resilience Lead
Listed on 2026-10-18
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IT/Tech
IT Support, IT Project Manager, IT Specialist, IT Consultant
Kentro is hiring a Major Incident Coordinator for the VA ESOM contract in Austin, TX. You will lead major incident response, coordinate 24/7 coverage, participate in bridge calls, and drive data-driven improvements to incident processes.
The role requires 5+ years in incident management with Service Now or similar ITSM platforms, strong communication, and a proactive problem-solving mindset. On-site at the Austin Information Technology Center with evening shift hours.
The Major Incident Coordinator — VA IT Resilience Lead role at Kentro is now open for applications in Austin, TX, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 95..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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