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NOC Technician — Cloud & Incident Response

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SGS Consulting
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

SGS Consulting is seeking Next Gen Operations Technicians in Austin to perform high-availability incident response for remote hosted and Cloud-enabled customer operations, using Service Now Incident/Change/Problem Management.

You will monitor networks, triage incidents within SLAs, troubleshoot with SMEs, and provide technical support to customers via phone, email, and web portal, with effective stakeholder communication.

The NOC Technician — Cloud & Incident Response position in the IT & Technology, Other field is open for applications.

This posting is for the NOC Technician — Cloud & Incident Response role at SGS Consulting, based in Austin, TX, United States.

We are looking to fill the NOC Technician — Cloud & Incident Response position at SGS Consulting in Austin, TX, United States.

The NOC Technician — Cloud & Incident Response role at SGS Consulting is now open for applications in Austin, TX, United States.

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