Escalations Specialist - Billing & Salesforce; Hybrid
Listed on 2026-10-18
-
IT/Tech
CRM Systems & Management -
Customer Service/HelpDesk
CRM Systems & Management
SGS Consulting in Austin, TX is seeking a customer service professional to handle Tier Two escalated cases, primarily billing and account inquiries, using Salesforce to manage and resolve issues promptly. You will collaborate with internal teams and utility providers, review order-to-cash processes, maintain accurate case notes, and meet SLAs in a hybrid work setting with one in-office day per week.
Ideal candidates have a strong customer service background, familiarity with Salesforce, basic
The Escalations Specialist
- Billing & Salesforce (Hybrid) role at SGS Consulting is now open for applications in Austin, TX, United States.
Consider building your career as a Escalations Specialist
- Billing & Salesforce (Hybrid) at SGS Consulting.
The Escalations Specialist
- Billing & Salesforce (Hybrid) position in the Sales field is open for applications.
We have an opening for a Escalations Specialist
- Billing & Salesforce (Hybrid) in Austin, TX, United States within Sales.
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