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Service Desk & IT Support Analyst

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SGS Consulting
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

SGS Consulting is seeking a capable IT Service Desk specialist to provide initial assessment, triage, and resolution of incidents related to application software and infrastructure. You will support desktops, networks, and batch scheduling, with a focus on timely, professional assistance.

You will log calls, monitor service levels, work with Opcon for enterprise scheduling, and uphold security and regulatory requirements including the Bank Secrecy Act.

This is a genuine position to take on the Service Desk & IT Support Analyst role at SGS Consulting.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Desk & IT Support Analyst role in the description above.

We appreciate your interest in this position.

Join SGS Consulting and contribute to our ongoing work.

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