Network Operations Center; NOC) Technician
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-19
Listing for:
SGS Consulting
Full Time
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
Network Engineer, Network Security, IT Support, Network Administrator
Job Description & How to Apply Below
Job Responsibilities:
- Monitor and maintain computer networks and systems
- Ensure stability of telecommunications infrastructure
- Respond to network alerts and troubleshoot issues
- Perform regular network performance checks
- Coordinate with field technicians and engineers
- Maintain records of outages and quality control
- Execute incident response for remote/cloud operations
- Manage Service Now Incident, Change, and Problem Management
- Conduct remote network surveillance and event response
- Triage and resolve incidents within SLA timelines
- Collaborate with SMEs for complex troubleshooting
- Provide customer-facing support via phone, email, and portal
- Communicate with stakeholders during service-impacting events
- Manage vendor tickets effectively
- Experience in Network Operations or Telecom
- Certifications:
Network+, Cisco CCST/CCNAITIL Certification - Experience with AWS Cloud surveillance
Experience:
- Strong knowledge of IP networking and protocols
- Experience with network monitoring tools
- 1+ years troubleshooting IP connectivity and hardware errors
- Proficiency in VPN, BGP, MPLS, SIP
- Ability to interpret network diagrams (e.g., Visio)
- Strong analytical and documentation skills
- Ability to perform under pressure and respond quickly
Strong working knowledge of IP networking & interoperability standards - 1+ years troubleshooting IP network connectivity
- 1+ years troubleshooting routers, switches, servers, endpoints
- Familiarity with VPN, BGP, MPLS, SIP
- Ability to interpret network diagrams (e.g., Visio)
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×