More jobs:
Connectivity Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-19
Listing for:
Rezdy
Full Time
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Work Arrangement: Fully onsite, Monday-Friday
About the RoleAt Rezdy, we're builders, doers, and difference-makers, driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Regiondo, we power more than 20,000 businesses and support over $10B in bookings globally. Our technology helps operators thrive while delivering unforgettable moments to travelers around the world.
What you'll do:- Provide connectivity support to Rezdy and Checkfront customers globally, primarily in North America and Europe
- Map products within OTA portals and liaise with representatives to complete mapping between the systems
- Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one
- Learn and focus on distribution-friendly product setup across Rezdy and Checkfront platforms
- Coordinate with sales, onboarding, and technical support teams to ensure connectivity is completed on time and to the customer’s satisfaction
- Research and explain complex technical concepts in plain language
- 1-2 years of customer support experience
- Strong attention to detail
- Excellent written and verbal communication skills in English
- Comfortable working both independently and collaboratively within a team that holds a high bar for ownership
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