Senior Site Reliability Engineer Austin, Texas

At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like Bio Shock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, Top Spin®, and PGA TOUR® 2K

Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K Sports Lab create world‑class experiences across platforms.

But what truly powers 2K is our people.

We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work.

The 2K SRE team owns the infrastructure behind every player connection. That covers all 2K game services, account platforms, CI/CD pipelines, databases and developer tooling, running on AWS and on VMware-based data centers in several global regions. Global launches and live‑service events push these systems to their limits, and this team is expected to keep them running. Post‑mortems here focus on systems, not people.

Automation is the default answer to repetitive work. The infrastructure keeps millions of players connected, and the team takes that seriously.

The Senior SRE at 2K is a hands‑on technical leader. You’ll shape production infrastructure across AWS and on‑premises VMware environments, working with network engineers, database administrators, systems architects and game studio developers. This is an ownership role. You’ll set technical direction, improve reliability from architecture review through production, and close the gap between what engineering ships and what players experience.

• Design, build and operate scalable hybrid infrastructure across AWS and VMware vSphere, using Terraform for provisioning and Puppet for configuration management.
• Own the full lifecycle of EC2 fleets and VMware clusters (ESXi, vCenter, vSAN, NSX): capacity planning, patching, image pipelines (Packer, AMIs, VM templates) and autoscaling.
• Architect secure, resilient AWS networking: VPCs, Transit Gateway, Direct Connect, Route 53, ALB/NLB and Cloud Front.
• Operate and automate F5 BIG‑IP load balancers and firewalls (LTM, AFM, DNS/GTM): virtual servers, pools, health monitors, iRules, SSL offload and global traffic management across data centers and AWS.
• Use blue/green and canary releases for game service deployments, with tools like Code Deploy, weighted target groups, F5 pool weighting and DNS‑based traffic shifting.
• Operate MySQL and PostgreSQL at production scale, both self‑managed on VMware and EC2 and managed on Amazon RDS and Aurora.
• Own replication topologies, failover, backup and point‑in‑time recovery, and disaster recovery testing.
• Lead major‑version upgrades, schema migration tooling and zero‑downtime maintenance procedures.
• Tune query performance, connection pooling (ProxySQL, PgBouncer) and resource sizing for high‑concurrency game workloads.

• Build and run the full observability stack:
  Prometheus, Grafana, Datadog and Open Telemetry, including database, VMware and F5 telemetry.
• Define SLI/SLO/error budget policies and build alerting that cuts through the noise.
• Lead chaos engineering and failover exercises (for example, AWS Fault Injection Service, F5 HA failover and database failover drills) to find failure modes before players do.
• Drive incident response and post‑mortems, with a focus on systemic fixes and real follow‑through.