Solution Consultant, Data Center & Cloud Platform

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers

Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions

Identify and promote opportunities for service and product expansion within a client’s organization

Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams

Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas

Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

4-6 years of experience within or working with SaaS companies

2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership

Demonstrated expertise in our Data Center Platform
, including:

• Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc

• Background in cloud computing architectures, integration methods, product upgrades, and associated security considerations

Demonstrated expertise in Cloud Platform
, including

• Experience migrating to, architecting, and implementing Atlassian Cloud ecosystems at scale

• Subject matter expertise in SaaS based-architectures, integration methods, and associated security considerations

• Experience directing stakeholders through Atlassian Cloud transformation and adoption at an enterprise scale

You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication

Able to align your work schedule with US East and Central time zones

Experienced in working with Public Sector customers

Experienced in working on cross-team projects, engaging with Sales, Product, Support, and other teams

Experienced in working with large customers in a consulting or technical expert capacity

Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices