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Senior BPM Analyst - Drive Process Optimization & Innovation

Job in Austin, Travis County, Texas, 78716, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-10-23
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, Cybersecurity, Database Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

System Administration & Maintenance

  • Install, configure, upgrade, and patch Software applications.
  • Monitor system health, logs, and proactively identify and resolve issues.
  • Perform root cause analysis and implement preventive measures.
  • Work with the database team to maintain integrity and performance (Oracle and SQL).
  • Evaluate and recommend new technologies or improvements to existing infrastructure.
  • Incident & Problem Management
  • Provide on-call support for priority Production issues.
  • Triage real-time production incidents and perform RCA.
  • Collaborate with cross-functional teams (Database, Development, Network, Security, Enterprise Data teams) to resolve issues.

Documentation & Reporting

  • Document business process flows, system documentation, operating procedures, and configurations.
  • Work with development teams on building and maintaining Applications and reports for operational and various business functions.

Security & Compliance

  • Manage user accounts, permissions, and access controls following security best practices.
  • Apply security patches, and perform regular security monitoring and backups.
  • Implement and monitor security controls such as firewalls, antivirus, and vulnerability remediation.
  • Support audit activities and ensure systems comply with corporate security and regulatory requirements.
  • Ensure compliance with ITIL processes and organizational standards.

Technical Skills

  • 5–7 years of experience in System Administrator is a must.
  • Experience with windows environments, server administration, scripting skills is a must.
  • Experience with Oracle and SQL databases.
  • Experience with Cloud platforms (Azure, AWS).
  • Experience working with Financial Applications and Automation scheduling tools.
  • Experience with financial reporting data points.

Soft Skills

  • Excellent communication and presentation skills.
  • Strong customer service and problem-solving abilities.
  • Ability to work independently and in a team.

Education: Bachelor's degree in IT, Computer Science, MIS or related field.

Soft Skills

  • Excellent communication and presentation skills.
  • Strong customer service and problem-solving abilities.
  • Ability to work independently and in a team.
Position Requirements
10+ Years work experience
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