Public Safety Software Support Analyst
Listed on 2026-10-27
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IT/Tech
HelpDesk/Support, IT Business Analyst, IT Support, Systems Analyst
Mark
43 is seeking Software Support Analysts to join our frontline support team. You’ll interact with first responders and public safety staff to troubleshoot software issues, document solutions, and help users navigate our product suite.
Ideal candidates have at least 2 years of software support experience, excellent communication skills, and familiarity with Zendesk or Jira. This remote role serves Eastern time business hours across eligible U.S. states.
We are currently recruiting a Public Safety Software Support Analyst I for our team in El Paso, TX, United States.
The position is based in El Paso, TX, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 55.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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