Sr. Infrastructure Solutions Engineer; Compute & Storage

IT

Mid-Senior level

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we’re the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

• Consult with internal software engineering teams to gather and analyze workload requirements (CPU, memory, storage capacity and IOPS/throughput, GPU/accelerators, network bandwidth and latency, power and rack constraints) and translate them into specific, cost-effective server and storage configurations.
• Design, document, and maintain standard hardware configurations(“reference builds”) for common workload profiles such as build/CI, virtualization, big data and analytics, databases, and GPU/AI/ML, evolving them as platforms and engineering needs change.
• Serve as the primary technical contact with Dell and other OEMs, resellers, and component vendors: build and validate configurations, review quotes and bills of materials, evaluate product roadmaps, and assess new platforms through proof-of-concept and benchmark testing.
• Own the lifecycle of on-premise compute and storage hardware, including capacity planning, procurement support, rack/power/cooling planning, deployment, firmware/BIOS/BMC updates, warranty and support case management, refresh, and decommissioning.
• Design, implement, and administer enterprise storage platforms, including Dell Power Store and Pure Storage arrays, ensuring capacity, performance, data protection, and high availability for critical workloads.
• Partner with the Sr Platform Operations Engineers to integrate new hardware into bare-metal provisioning, virtualization, and Infrastructure-as-Code workflows (e.g., Foreman/MaaS, Ansible, Terraform) so systems are delivered ready for automated deployment.
• Automate hardware management, health monitoring, and fleet inventory using out-of-band management tools and APIs (e.g., iDRAC, Redfish, Open Manage Enterprise, racadm) and scripting.
• Implement hardware- and firmware-level security best practices, including BMC/iDRAC hardening, Secure Boot, TPM, firmware patching, and supply-chain integrity, ensuring compliance and resilience from the ground up.
• Lead troubleshooting and root-cause analysis for complex hardware, firmware, and storage performance issues, working with OEM support to drive resolution.
• Serve as a technical Subject Matter Expert (SME), working with IT Systems, Cloud Ops, Security, and Engineering teams to design and implement robust, scalable, and optimal solutions.
• Participate in a shared on-call rotation to support mission-critical IT services (with clear documentation and runbooks provided).
• Create and maintain accurate documentation for hardware standards, configurations, asset inventory, operational audits, and compliance.
• Proactively identify and drive improvements in hardware performance, utilization, monitoring, and operational processes through automation and observability.
• Mentor junior team members.

• Bachelor’s degree in Computer Science or 8+ years of equivalent experience in a large-scale enterprise environment.
• Deep, hands-on expertise in enterprise server hardware, including CPU architectures (Intel Xeon, AMD EPYC), memory configuration and population rules, PCIe topology, RAID/HBA controllers, NVMe/SAS/SATA drives, NICs, and power and thermal considerations, with the ability to size and configure systems for specific workloads.
• Extensive experience with Dell Power Edge servers and their…