Principal Cyber Investigator

Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 60,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.

per year.

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The “pay scale” provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

• We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

This position is expected to remain open until 11-30-2026.

Task Us partners with pioneering technology companies to build the safety, intelligence, and human-in-the-loop operations powering next-generation artificial intelligence. In this role, you will lead a dedicated cyber investigations pod supporting one of the world’s foremost frontier AI research and safety companies. Their Safeguards mission is clear: prevent state-of-the-art AI systems from being leveraged by malicious actors to cause harm. While automated systems catch misuse at scale, human investigative expertise serves as the ultimate ground truth.

As the Principal Cyber Investigator, you will serve as the pod’s senior technical authority and operational lead. You will oversee a tiered team of investigators, direct complex actor and campaign-level attribution, recommend high-consequence enforcement actions, and ensure case labels provide high-fidelity training data for automated detection models.

• Technical Escalations & Adjudication:
  Act as the final technical authority on the pod for ambiguous, high-severity cyber misuse escalations, customer appeals, and complex actor attribution.
• Investigation Standards:
  Develop and refine investigative playbooks targeting priority abuse vectors: ransomware, large-scale data exfiltration, local/remote exploits, and offensive cyber operations.
• Team Leadership & Calibration:
  Lead and mentor a pod of Senior and Junior Investigators;…