Global Service Desk Lead; L1/L2 IT Support & Mentoring
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Version 1's Aspire GSC leads a global L1/L2 IT service desk, providing 24/7 support and guidance to analysts. You will supervise, mentor, and develop a team, overseeing incidents and metrics while driving improvements and ITIL-aligned operations.
Based in the United States, you will collaborate with cross-functional teams, leverage Service Now for AI-driven support, and guide technical direction in a fast-paced transformation environment.
This is an excellent position to take on the Global Service Desk Lead (L1/L2) – 24/7 IT Support & Mentoring role at Version 1.
Step into the Global Service Desk Lead (L1/L2) – 24/7 IT Support & Mentoring role at Version 1 in United States and grow with us.
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