Senior Manager, Production & Fleet Operations

Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. This architecture allows Cerebras to deliver industry-leading training and inference speeds; over 10 times faster than GPU-based hyperscale cloud inference services. This order of magnitude increase in speed is transforming the user experience of AI applications, unlocking real-time iteration and increasing intelligence via additional agentic computation.

Cerebras works with the leading model labs, global enterprises, and cutting-edge AI-native startups. OpenAI recently announced a multi-year partnership with Cerebras, to deploy 750 megawatts of scale, transforming key workloads with ultra high-speed inference.

Cerebras is building and operating some of the world's most advanced AI infrastructure. As our infrastructure footprint expands across cloud, colocation facilities, and customer environments, we need a scalable operating model that provides continuous visibility into production infrastructure and ensures issues are rapidly identified, prioritized, and resolved. We are seeking a Senior Manager, Production Fleet Operations to lead the day-to-day operational management of Cerebras-managed production infrastructure.

Reporting to the Director of Central Operations, this leader will establish and operate the mechanisms required to understand fleet health, coordinate production response, manage maintenance and repair activities, and ensure infrastructure is safely and efficiently returned to service when failures occur. This role will work closely with Site Ops/DC Ops, Reliability Incident Management, Service Ops Enablement, Global Service Logistics Inventory, Build Deploy, and Engineering.

Operate the Cerebras production fleet safely, reliably, and consistently - providing continuous visibility into infrastructure health, rapid restoration when failures occur, and an increasingly standardized and automated operating model as the fleet scales.

• Own Production Fleet Operations Own day-to-day operational health of Cerebras-managed production infrastructure
• Establish consistent operational processes across clusters, sites, and operating environments
• Maintain clear visibility into production state, degradation, outages, maintenance, and infrastructure availability
• Establish fleet monitoring, alert response, triage, escalation, and restoration processes
• Develop appropriate 24x7 operational coverage as fleet requirements evolve
• Establish clear ownership of production issues from detection through restoration
• Build the Fleet Operations Capability Develop and mature the Cerebras Fleet Operations/NOC capability
• Establish standards for monitoring, telemetry, alerting dashboards, and fleet-health reporting
• Develop shift, handoff, escalation, and on-call operating procedures
• Ensure operators have the tooling, runbooks, procedures, and access required to safely operate production infrastructure
• Partner with Service Ops Enablement to develop opera