Pre-Sales AI Consultant

San Francisco / New York City / Raleigh / Austin Sales – Sales USA /Full-time /Hybrid Industry leader? Well, how about an industry creator?!

Walk Me, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. Walk Me guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform.

Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust Walk Me. Walk Me turns AI potential into AI performance.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, Walk Me is the place for you!

Walk Me AI represents the next evolution of our platform, bringing AI-powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack.

As a Pre-Sales AI Consultant at Walk Me, you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling Walk Me AI. You will help align customer AI strategies, architectures, and business objectives with Walk Me’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how Walk Me AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.

This role reports to the VP of Presales, Americas and supports customers across the region.

What You'll Own Partner with Walk Me Account Executives and Presales teams across Americas, taking a consultative role in customer evaluations of Walk Me AI.Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.

Build, customize, and deliver product demonstrations that clearly communicate the value of Walk Me AI.Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.

Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.

Support escalations and complex technical discussions, ensuring timely resolution and clear communication.

Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.

Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.

What You Need to Succeed Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations.

A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity.

An AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs.

Ability to examine, interpret, and clearly articulate complex technical…