BambooHR Systems Specialist​/Contractor

The BambooHR Systems Specialist will undertake a comprehensive review of GoGlobal’s existing BambooHR configuration, assess system effectiveness and identify opportunities to improve functionality, reporting, workflows, data integrity and automation. Working under the strategic direction of the Fractional Head of People, and closely with the HR Process & Operations Consultant, the specialist will translate agreed business requirements and future‑state HR processes into practical system solutions.

This is a hands‑on role responsible for configuring, testing and implementing improvements—not simply providing recommendations.

Working under the strategic direction of the Fractional Head of People, in close partnership with the HR Process & Operations Consultant and the wider People & Talent leadership team. The specialist will engage process owners and relevant IT/data stakeholders as required. No direct reports are anticipated.

• Review current BambooHR setup, modules, permissions, employee data structures, fields, approval routes and integrations.
• Identify configuration gaps, duplicated processes, manual workarounds, security or data‑quality risks, and opportunities to simplify.
• Produce a prioritised improvement plan with quick wins, dependencies, effort estimates and longer‑term recommendations.

• Assess existing reporting capabilities and requirements across People, Talent, Reward and leadership.
• Build and optimise accurate, repeatable standard and custom reports and dashboards, including headcount, turnover, absence, onboarding and other agreed KPIs.
• Improve data definitions, completeness, governance and reporting access so stakeholders can trust outputs.

• Assess existing workflows, notifications, approvals, forms and self‑service across full employee life cycle, including onboarding, employee changes, leave and offboarding; partner with the HR Process & Operations Consultant to translate agreed future‑state processes into BambooHR configurations.
• Configure practical automations and standardised workflows based on agreed process designs, reducing manual administration and unnecessary hand‑offs.
• Test solutions with process owners and document exceptions, ownership and controls.

• The HR Process & Operations Consultant leads current‑state process mapping, benchmarking, future‑state process redesign, ownership, SOPs and process rollout. The BambooHR Systems Specialist leads system assessment, technical solution design, configuration, reporting, testing and system handover. Both work collaboratively under the Fractional Head of People. The systems specialist does not independently redesign HR processes, but should constructively challenge designs where BambooHR limitations or better technical options need consideration.

• Implement agreed configuration changes in BambooHR, coordinating testing, rollout and change communications.
• Provide practical guidance on system capabilities, limitations, integrations and sensible alternatives where needed.
• Train HR administrators and relevant managers; create concise configuration and process documentation.
• Support a sustainable operating model, including system ownership, change control and future optimisation.

• Essential: demonstrable hands‑on expertise auditing, administering, configuring and optimising BambooHR, including reporting, workflows, permissions, data management and automation, ideally in a growing or international organisation.
• Strong experience building BambooHR reports, designing workflows,…