Enterprise Maintenance Team Lead
Listed on 2026-11-04
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, IT Business Analyst
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Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage .
- Functional
Title:
Enterprise Application Maintenance Team Lead - Job Title:
Systems Analyst VI - Agency:
Health & Human Services Comm - Department: TIERS Elgblty Apps Staff
- Posting Number: 21030
- Closing Date: 12/04/2026
- Posting Audience:
Internal and External - Occupational Category:
Computer and Mathematical - Salary Range: $7,015.16-$10,187.50
- Pay Frequency:
Monthly - Salary Group: TEXAS-B-27
- Shift: Day
- Additional Shift: Days (First)
- Telework:
- Travel:
- Regular/Temporary:
Regular - Full Time/Part Time:
Full time - FLSA Exempt/Non-Exempt:
Exempt - Facility
Location: - Job Location City: AUSTIN
- Job Location Address: 1609 CENTRE CREEK
- Other Locations:
- MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11
ISM,IT,Z Prefix
Job Description
This position is open to U.S. Citizens and permanent residents.
This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.
The Enterprise Application Maintenance Team Lead is responsible for the strategic leadership, technical oversight, and operational governance of enterprise application maintenance services supporting mission-critical applications within IT Social Services Applications (IT-SSA). This position ensures the availability, stability, security, performance, and continuous improvement of enterprise applications that support critical Health and Human Services programs.
The position leads a team responsible for production support, application maintenance, defect resolution, enhancement implementation, release coordination, and operational readiness across the Eligibility Supporting Technologies application portfolio. The Team Lead establishes operational standards, promotes ITIL and Dev Ops best practices, monitors service levels, and drives continuous improvement initiatives that improve application reliability, customer satisfaction, and operational efficiency.
The Enterprise Application Maintenance Team Lead collaborates closely with business stakeholders, application development teams, quality assurance, infrastructure, cybersecurity, database administration, cloud services, and vendors to ensure enterprise applications remain secure, resilient, scalable, and aligned with agency strategic objectives.
Essential Job Functions (EJFs)Enterprise Application Operations (25%)
Lead the operational support, maintenance, and continuous improvement of enterprise applications supporting mission-critical business functions. Ensure production stability through proactive monitoring, incident response, service restoration, problem management, and operational governance while maintaining established service level agreements.
Technical Leadership and Application Maintenance (25%)
Provide technical leadership for application maintenance activities including defect resolution, minor enhancements, root cause analysis, release planning, change management, and production deployments. Ensure solutions comply with enterprise architecture, security, and software development standards.
Team Leadership and Operational Excellence (20%)
Lead and mentor application maintenance professionals by assigning work, providing coaching, monitoring performance, promoting knowledge sharing, and encouraging continuous improvement. Foster a customer-focused culture emphasizing operational excellence and service delivery.
Strategic Planning and Continuous Improvement (15%)
Identify opportunities to improve application reliability, operational efficiency, and customer satisfaction through automation, process optimization, modernization initiatives, and implementation of ITIL and Dev Ops best practices.
Collaboration, Governance, and Compliance (15%)
Partner with business stakeholders, development teams, cybersecurity, infrastructure, database administration, cloud services, and vendors to coordinate releases, resolve complex production issues, ensure regulatory compliance, and support…
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