Salesforce Data 360 and AI Architect Sr Manager - Financial Services

We Are:

About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world.

We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes ough our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology.

We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at   .

Who You Are :

You are a cross-Financial Services skilled senior Data 360 and AI Architect within Accenture's Financial Services Salesforce Business Group practice. You design enterprise-scale solutions at the intersection of Salesforce Data 360, Agentforce, and Financial Services platforms in Banking, Capital Markets, and Insurance - and you do it in high-stakes environments where architecture decisions shape multi-year client programs.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up  are equally effective in a client boardroom and a technical design review.

The Work:

+ Data 360 architecture - own end-to-end design of Data 360 solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for FS clients.

+ Agentforce & Voice AI - architect agentic AI solutions across Banking, Capital Markets, & Insurance - including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design.

+ Data 360 strategy - define customer 360 strategies that unify structured and unstructured data across Salesforce and third-party sources into actionable intelligence.

+ CRM integration architecture - design integration patterns between Data 360, Salesforce Financial Services Cloud, Marketing Cloud, and external platforms; provide architecture governance across work streams.

+ Pre-sale solutioning - lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals.

+ Design governance - conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs.

+ Team leadership - mentor architects and technical analysts; guide build quality, code reviews, and delivery standards.

+ Practice development - contribute reusable architecture patterns, accelerators, and Financial Services specific AI use case frameworks to the broader practice.

What You Need:

+ Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.

+ Minimum of 4 years of experience with Data 360 and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data 360 governance patterns.

+ Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments.

+ Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing,…