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ServiceNow SPM Functional Designer​/Business Process Consultant; CL​/CL

Job in Austin, Travis County, Texas, 73301, USA
Listing for: Experis Technology Group
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 85 - 90 USD Hourly USD 85.00 90.00 HOUR
Job Description & How to Apply Below
Position: ServiceNow SPM Functional Designer / Business Process Consultant (CL8/CL7)

Title:
Service Now SPM Functional Designer / BPC

Location:

Remote (Preference for West Coast candidates)
Contract
Pay range : $85-90/hr on w2

Role Overview

We are looking for a Service Now SPM Functional Designer to partner with business stakeholders and translate strategic portfolio management requirements into scalable Service Now solutions. This role will focus on process design, requirements gathering, and solution definition.

Key Responsibilities
  • Lead discovery sessions and document business requirements.
  • Analyze current-state processes and design future-state SPM workflows.
  • Configure and support Service Now SPM solutions aligned with business objectives.
  • Create functional design documents, process flows, and user stories.
  • Collaborate closely with implementation specialists and technical teams.
  • Advise stakeholders on best practices and platform capabilities.
  • Support testing, training, and deployment activities.
  • Facilitate solution demonstrations and stakeholder reviews.
Required Qualifications
  • 4+ years of Service Now experience.
  • 2+ years of hands-on Service Now SPM experience.
  • Strong knowledge of:
    • Demand Management
    • Project Portfolio Management (PPM)
    • Resource Management
    • Portfolio Planning
    • Financial and Investment Management concepts
  • Experience facilitating workshops and requirements sessions.
  • Ability to translate business needs into functional designs.
  • Strong documentation and communication skills.
Preferred Qualifications
  • Service Now SPM Certification preferred.
  • CSA certification a plus.
  • Consulting or client-facing experience.
  • Experience with Agile methodologies
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