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Lead ServiceNow SPM Business Process Consultant

Job in Austin, Travis County, Texas, 73301, USA
Listing for: Peek IT Services, LLC
Part Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 83000 - 138000 USD Yearly USD 83000.00 138000.00 YEAR
Job Description & How to Apply Below

You will lead business process consulting on a Service Now Strategic Portfolio Management (SPM) engagement, working remotely on a part-time contract basis at roughly 20 hours per week. The work covers the Tx/SPM workflow and includes workshop facilitation, story creation, solution demos and advisory support. It is a defined engagement of about 160 total hours.

Responsibilities
  • Run discovery and design workshops with stakeholders
  • Create user stories that capture requirements for the SPM solution
  • Demo the solution to stakeholders and gather feedback
  • Provide advisory support on Service Now SPM process and configuration decisions
  • Work within the Tx/SPM workflow throughout the engagement
Requirements
  • Hands-on experience as a business process consultant on Service Now SPM
  • Experience with the Tx/SPM workflow
  • Service Now Certified System Administrator (CSA)
  • Service Now SPM (PPM) certification
  • Ability to run workshops, write stories and deliver solution demos
  • Located on US or Canada soil for the duration of the engagement
  • English fluency and strong written and verbal communication skills
  • Availability for approximately 20 hours per week on a remote schedule
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