RTX CLM Digital Implementation Lead

Date Posted:

Country:
United States of America

Location:

US-TX-REMOTE

Position Role Type:
Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:
None/Not Required

Security Clearance Status:
Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:
The Implementation Lead for the CLM program is responsible for driving execution, governance, and continuous improvement of the enterprise Contract Lifecycle Management ecosystem built on the Icertis platform. This role manages cross‑functional initiatives, oversees configuration and release cycles, coordinates with business and technical teams, and ensures the CLM solution delivers business value, compliance, and operational excellence.

• Lead planning, execution, and delivery of projects and enhancements within the Icertis CLM platform, ensuring alignment with business goals, compliance requirements, and technology strategy.
• Manage project scope, timelines, risks, dependencies, and stakeholder communications across legal, procurement, sales operations, and engineering teams.
• Partner with product owners to define requirements, user stories, acceptance criteria, and release plans.
• Coordinate with solution architects, developers, and Icertis technical resources to ensure successful configuration, testing, and deployment.
• Facilitate cross-functional workshops focusing on contract workflows, obligation management, template updates, data quality, and process optimization.
• Own project governance documentation including project plans, RAID logs, resource plans, status reports, and change controls.
• Ensure adherence to enterprise standards around SOX, audit controls, privacy, security, and data governance.
• Support integration initiatives between Icertis and ERP, CRM, procurement, e-signature, and analytics platforms.
• Partner with business change management teams to drive user adoption, training, communication, and post‑deployment support.
• Monitor system performance, backlog health, user feedback, and enhancement opportunities to support continuous improvement.
• Engage with Icertis support and customer success to track issues, elevate platform problems, and evaluate new product capabilities.

• Typically requires a Bachelors degree and 10+ years of experience in project or program management, ideally in enterprise SaaS or digital transformation environments.
• Hands‑on experience with CLM platforms (Icertis strongly preferred).
• Strong understanding of contract lifecycle processes across legal, procurement, and sales operations.
• Experience managing multi‑team projects with complex requirements and integrations.
• Skilled in building project plans, driving execution, and facilitating cross‑functional alignment with strong communication, stakeholder management, and problem‑solving skills.

• Experience with Icertis implementation, configuration, or product modules.
• Background with CRM or ERP systems (Icertis, Dynamics 365, Salesforce, SAP, Oracle).
• Familiarity with Agile methodologies and tools.
• Understanding of AI‑enabled contract intelligence and…