Program Manager - Dynamics 365

We are seeking an experienced PMO professional with strong expertise in Microsoft Dynamics 365 to oversee project governance, implementation, and delivery across ERP and CRM environments. The ideal candidate should have comprehensive knowledge of Dynamics 365

Finance & Operations, Supply Chain Management, and CRM, along with strong stakeholder management and consulting experience.

• Lead PMO activities, project governance, planning, tracking, and delivery for Dynamics 365 implementations and upgrades.
• Coordinate cross-functional teams, stakeholders, and client engagements.
• Provide solution recommendations across ERP, SCM, Finance & Operations, and CRM modules.
• Monitor project timelines, budgets, risks, dependencies, and deliverables.
• Support integration of Dynamics 365 with other enterprise systems.
• Leverage Power Platform, Power BI, and Azure services to improve business processes and reporting.
• Manage project documentation, user training, change management, and status reporting.

• 10+ years of relevant experience in PMO leadership and Microsoft Dynamics 365 environments.
• Strong knowledge of Dynamics 365 Finance & Operations, Supply Chain Management, and CRM.
• Hands‑on consulting experience in implementation, upgrades, solution design, and stakeholder management.
• Understanding of ERP and CRM workflows, system integrations, and business processes.
• Proficiency in Power Platform, Power BI, and Azure services is an advantage.
• Excellent communication, leadership, documentation, and problem‑solving skills.
• Bachelor’s degree in IT, Computer Science, Business, or a related field, or equivalent experience.

• Microsoft Dynamics 365 certifications.
• Consulting experience across multiple industries.
• Experience managing complex, enterprise‑level transformation projects.