Zuora Solution Architect

Job Title:

Zuora Senior Consultant— Enterprise Who You’ll Work With We help our clients bring impactful customer experiences to life and make them the heroes of their transformation stories. We’re committed to building a diverse and inclusive team, where people are celebrated for bringing their authentic selves to work and creating solutions that serve diverse populations in innovative ways.

Our team includes customer strategy experts, technology and industry specialists, organizational change consultants, and project delivery leaders. We offer continued growth opportunities and meaningful work aligned with our people’s personal and professional goals.

The Zuora Solution Architect leads the design of subscription billing and monetization solutions for enterprise clients. This person connects business goals and requirements to scalable Zuora architectures, guides implementation teams, and advises clients on billing strategy and best practices. The role also supports proposals, new business opportunities, and knowledge sharing.

Responsibilities
* Lead discovery and architecture workshops to understand business objectives, current-state systems, requirements, and constraints.
* Translate business and technical requirements into end-to-end Zuora solutions, including billing, product catalog, pricing, invoicing, payments, and revenue processes as applicable.
* Define solution architecture across Zuora and connected platforms, including CRM, ERP, payment gateways, tax, revenue management, data platforms, and other enterprise systems.
* Create and present architecture diagrams, integration designs, data flows, and solution documentation for technical and business audiences.
* Guide product and pricing design, subscription lifecycle management, order changes, billing operations, and related business processes.
* Establish integration, data migration, security, scalability, and nonfunctional requirements in collaboration with client and delivery teams.
* Assess solution options, identify dependencies and risks, and provide detailed estimates for proposed approaches.
* Provide architectural direction to product owners, developers, integration teams, and other delivery roles throughout implementation.
* Review solution designs and configurations to ensure they meet requirements and follow sound architecture practices.
* Advise clients on billing strategy, platform capabilities, and opportunities to simplify or improve their monetization processes.
* Support sales efforts by estimating technical scope, contributing to proposals, presenting to prospective clients, and developing proof of concepts as needed.
* Share knowledge and contribute to internal capability development and marketing activities.
* Travel up to 50%, based on client and project needs.

Qualifications
* 5+ years of experience with the Zuora platform, including significant experience designing enterprise solutions.
* Experience as a Solution Architect or in a comparable architecture role on at least three projects of six months or longer.
* At least two end-to-end Zuora Billing implementations, including responsibility for solution design.
* Strong understanding of subscription lifecycle and billing processes, including product and pricing models, order changes, invoicing, payments, and collections.
* Experience designing integrations between Zuora and enterprise platforms such as CRM, ERP, payment gateways, tax services, and revenue systems.
* Understanding of data models, product and pricing master data, data migration, and data governance.
* Knowledge of revenue recognition, financial reporting, and ERP integration; hands-on experience is a plus.
* Experience with B2B or B2C e-commerce and subscription business models is highly desired.
* Ability to…