Sr. Program​/Project Manager - Salesforce

Our client is seeking an experienced Program Manager / Senior Project Manager to lead large-scale enterprise technology initiatives, with a focus on Salesforce, CRM upgrades, system integrations, and Applicant Tracking Systems (ATS). This individual must be comfortable overseeing complex programs while remaining hands‑on with project execution, delivery, and stakeholder coordination. This is a remote role requiring candidates to reside in the U.S. Eastern or Central Time Zone and be authorized to work in the United States without requiring employer sponsorship now or in the future.

• Lead complex enterprise technology programs involving multiple projects, work streams, and cross-functional teams.
• Manage program roadmaps, project plans, schedules, budgets, resources, risks, and dependencies.
• Take a hands‑on approach to managing individual projects from initiation through implementation, deployment, and stabilization.
• Oversee Salesforce and CRM implementations, upgrades, enhancements, integrations, and enterprise-wide rollouts.
• Manage ATS-related initiatives, including system implementations, upgrades, integrations, and process improvements.
• Coordinate technical teams, business stakeholders, vendors, and implementation partners to ensure successful delivery.
• Drive requirements gathering, solution planning, data migration, testing, UAT, deployment, and change management activities.
• Identify and resolve project risks, issues, resource constraints, and cross-functional dependencies.
• Facilitate steering committees, stakeholder meetings, project reviews, and executive-level status updates.
• Manage project budgets, vendor deliverables, statements of work, and resource utilization.
• Apply Agile, waterfall, and hybrid delivery methodologies based on project needs.
• Support PMO governance, portfolio reporting, and continuous improvement of delivery processes.

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field, or equivalent experience.
• 8+ years of experience in technology program and project management, including complex enterprise initiatives.
• Demonstrated ability to manage large programs while remaining directly involved in hands‑on project execution.
• Strong Salesforce experience, specifically managing CRM implementations, upgrades, integrations, enhancements, or rollouts.
• Experience managing ATS platforms or related enterprise application initiatives.
• Strong understanding of enterprise applications, system integrations, data migration, and the software development lifecycle (SDLC).
• Proven experience managing multiple concurrent projects, priorities, budgets, resources, and dependencies.
• Experience working with Agile, Scrum, waterfall, and hybrid delivery methodologies.
• Ability to lead cross‑functional teams and manage external vendors in a matrixed environment.
• Strong executive communication, stakeholder management, and problem‑solving skills.
• Proficiency with project management tools such as Jira, Confluence, Smartsheet, or Microsoft Project.

• PMP, PgMP, Scrum Master, or comparable certification.
• Experience with Salesforce‑based ATS platforms or CRM/ATS integrations.
• Experience leading enterprise technology transformation or modernization initiatives.
• Background supporting global organizations with distributed teams and multiple business units.
• Experience with organizational change management, system adoption, and process improvement.
• Experience working within an established or evolving PMO environment.

The ideal candidate is a hands‑on technology program leader who can balance strategic oversight with tactical project delivery. They bring strong Salesforce experience, can manage multiple complex initiatives simultaneously, and are comfortable working directly with technical teams while communicating effectively with executive leadership. This person takes ownership, drives accountability, and ensures programs and projects are delivered successfully.