Manager, Enterprise

Position: Manager, Enterprise Applications
General Notes

The Manager, Enterprise Applications leads the design, delivery, and support of enterprise-wide application solutions that enable core organizational processes. Reporting to the Deputy Chief Information and Information Security Officer, this role oversees application strategy and operations, manages and develops technical and functional staff, and partners with business stakeholders to ensure solutions meet business requirements, compliance needs, and long-term technology roadmaps. Enterprise applications include platforms supporting human capital, finance/procurement, and other administrative business functions (e.g., Workday, Salesforce, or comparable systems).

Job

Posting

Title:

Manager, Enterprise Applications

Hiring Department:

Dell Medical School

Position Open To:

All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:

Exempt from FLSA

Earliest

Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

AUSTIN, TX

Job Details

The Manager, Enterprise Applications leads the design, delivery, and support of enterprise-wide application solutions that enable core organizational processes. Reporting to the Deputy Chief Information and Information Security Officer, this role oversees application strategy and operations, manages and develops technical and functional staff, and partners with business stakeholders to ensure solutions meet business requirements, compliance needs, and long-term technology roadmaps. Enterprise applications include platforms supporting human capital, finance/procurement, and other administrative business functions (e.g., Workday, Salesforce, or comparable systems).

Leads

Enterprise Application Strategy and Solution Design

• Designs and configures enterprise application solutions to support organizational business processes and requirements.
• Analyzes business needs and translates them into sustainable system designs and configurations.
• Evaluates platform capabilities and limitations and recommends appropriate design approaches.
• Establishes functional standards, governance practices, and design guidelines for enterprise applications.

Manages Application Delivery, Enhancements, and Operational Support

• Manages the end-to-end delivery of application enhancements, upgrades, and configuration changes.
• Oversees functional production support to maintain system stability and reliability.
• Coordinates with technical, integration, and vendor teams to identify and resolve system or data issues.
• Monitors application performance and functionality to identify opportunities for optimization and continuous improvement.

Partners with Business Stakeholders and Leadership

• Works closely with business leaders and stakeholders to understand operational priorities and system needs.
• Serves as a consultative advisor regarding enterprise application capabilities, roadmaps, and best practices.
• Recommends process improvements to increase efficiency, effectiveness, and data quality.
• Communicates system impacts, risks, and trade-offs to both technical and non-technical audiences.

Oversees Team Leadership and Workforce Development

• Manages, mentors, and develops enterprise applications staff.
• Assigns and prioritizes work to ensure alignment with strategic initiatives and operational demands.
• Provides guidance to ensure consistent configuration, documentation, and support standards.
• Evaluates team performance and supports professional development and succession planning.

Ensures Governance, Quality, and Risk Management

• Ensures compliance with enterprise application governance frameworks, documentation standards, and change management practices.
• Reviews functional designs, testing outcomes, and deployments to ensure quality and consistency.
• Identifies risks related to system changes, integrations, or upgrades…