Transformation Success Engineer; TSE

Guide enterprise customers through technical migrations and changes to their security operations. You’ll combine hands‑on engineering with customer‑facing delivery, taking ownership of transitions from data and policy setup through practitioner training and formal review of business outcomes.

• Migrate customer environments from legacy systems, mapping policies and configuring data retention, APIs, and log ingestion.
• Validate migration work against established design standards and troubleshoot issues that arise during cutover.
• Lead hands‑on workshops that help customer teams use security workflows for alert triage, incident response, and automated playbooks.
• Deliver individual and group training to support adoption of platform capabilities and operational processes.
• Run structured value reviews with technical stakeholders, using platform metrics to demonstrate security and efficiency outcomes.
• Create reusable playbooks and technical documentation that support consistent delivery across customer engagements.

• Professional‑level technical experience in security operations infrastructure, cloud migration, or technical consulting.
• Hands‑on experience with security platforms or direct experience migrating from competing products.
• Strong background in security automation, including command‑line scripting, Python, and REST APIs for configuration or data modeling.
• Ability to lead technical workshops and communicate effectively with customer practitioners and executives.
• A repeatable, scalable approach to delivery, including use of automation and clear technical documentation.

• Remote role with collaboration across distributed teams.
• Work visa sponsorship is not available for this position.