Lead Engineer, Data & Analytics Systems & App Administration

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Summary:

The Lead Engineer, Data & Analytics Systems & Application Administration is a member of the Data & Analytics team, working alongside operational engineers, platform engineers and BI administrators. You will own the reliability and performance the enterprise BI and analytics platform, with Power BI at its core, so that business users receive timely, dependable analytics and data provisioning.

This is a hands‑on, technical role. You will combine deep platform administration skills with automation, vendor management and cross‑team collaboration to deliver a best-in-class experience for everyone who uses IT D&A-owned services.

Key Responsibilities:

Platform administration & operations

• Install, configure and maintain BI and analytics tools, including Power BI gateways and related server components.
• Design, deploy and upgrade highly available Power BI gateway clusters, and lead the global gateway rollout.
• Monitor server and service performance proactively and configure alerts for usage spikes and capacity issues.
• Review and interpret Capacity Metrics to plan and scale Power BI Premium capacity.
• Manage the BI & Analytics Active Directory OU, including groups and access.
• Power Automate expertise.
• Troubleshoot applications and analyze logs to resolve complex issues quickly and identify root causes.

Governance, security & compliance

• Administer license provisioning and chargebacks.
• Apply data residency policies and lead Multi-Geo rollout of Power BI capacities.
• Register Azure apps and configure API permissions for Power BI.
• Write Power Shell scripts to extract and report on audit data (essential).
• Apply firewall rule knowledge and network log analysis (e.g. Wireshark) to diagnose connectivity and security issues.

Integration & enablement

• Work with business units to integrate Power BI with Salesforce and in-house .NET portals.
• Configure and map One Drive and SharePoint Online to Power BI work spaces.
• Use Git Hub Copilot and other AI-assisted tools to speed up scripting, automation and troubleshooting.
• Keep pace with Microsoft Fabric and Copilot developments and advise on adoption.

Collaboration & vendor management

• Partner with other operational groups to deliver consistent customer experience.
• Manage vendor relationships and work with vendors to resolve application issues.
• Participate in the 24/7 On-Call support rotation.

Minimum Qualifications:

• Bachelor’s degree in computer science, Electronics or a related field (master’s degree in computer science preferred).
• 7+ years of IT experience, including at least 5 years of hands‑on Power BI experience.
• Strong customer focus and attention to detail.
• Eagerness to learn new technologies

Required Technical

Skills:

• Power BI:
  Power BI Desktop and Power BI gateways, including integration with Salesforce and .NET portals.
• Scripting & automation:
  Power Shell (including audit data extraction) and Power Automate.
• Data platform:
  Databricks.
• AI-assisted development:
  Git Hub Copilot and Claude
• Infrastructure:
  Windows Server 2019/2022/Linux and Active Directory.
• Support model:
  Willingness and ability to take part in on-call support.

Preferred

Skills:

• Knowledge of Microsoft Fabric and Microsoft Copilot.
• Experience with Multi-Geo Power BI deployments and data residency requirements.
• Wireshark and firewall rule analysis.

We provide compensation, benefits, and resources that enable a highly inclusive culture and…