Director, Sign Language Interpreting And Communication Access

Austin Community College (ACC) is a nationally recognized two-year college serving the diverse communities of Central Texas. ACC is committed to student success by offering affordable, flexible pathways for learners to complete degrees, gain new job skills, or advance their careers. The college provides inclusive academic and support services designed to help students achieve their educational and professional goals. Team members at ACC contribute to a mission-driven environment that celebrates student achievement and community impact.

Prospective applicants can explore inspiring student stories /iamacc to learn more about ACC's culture and values.

The Director, Sign Language Interpreting and Communication Access is a full-time, on-site role based in Austin, TX. This position oversees the planning, delivery, and evaluation of sign language interpreting and communication access services for students, employees, and visitors who are Deaf or hard of hearing. The director manages staff and contracted interpreters, coordinates service schedules, and ensures services are compliant with applicable laws, regulations, and institutional policies.

Daily responsibilities include collaborating with faculty and campus departments to identify communication access needs, developing procedures and guidelines, monitoring service quality, and resolving complex accommodation issues. The role also involves budget oversight, program assessment, staff training, and participation in campus-wide initiatives that support accessibility, equity, and inclusion.

• Demonstrated expertise in American Sign Language (ASL), sign language interpreting, and communication access services.
• Experience supervising and leading teams, including hiring, scheduling, performance management, and staff development.
• Knowledge of disability rights laws, accessibility standards, and best practices in accommodations in higher education.
• Strong skills in program administration, budget management, and strategic planning.
• Excellent interpersonal, communication, and collaboration skills for working with diverse students, employees, and community members.
• Ability to analyze needs, solve problems, and make data-informed decisions in a fast-paced academic environment.
• Bachelor's degree in a related field such as Deaf Studies, Interpreting, Education, Counseling, or a comparable discipline; advanced degree or relevant certifications (e.g., RID) are preferred.
• Prior experience providing or coordinating interpreting and communication access services in an educational or institutional setting is highly beneficial.