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Interim Inbound Operations Advisor
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-17
Listing for:
Go Fractional
Seasonal/Temporary
position Listed on 2026-10-17
Job specializations:
-
Supply Chain/Logistics
Supply Chain & Logistics, Inventory Control & Analysis, Distribution/ General Warehouse, Logistics Coordination
Job Description & How to Apply Below
At Kendra Scott, our Distribution Center is essential to our operations, and we're seeking a detail-oriented individual for a dynamic role as a Reverse Logistics Advisor. Reporting to the Inbound Operations Associate Manager, you will be responsible for processing ecommerce returns and exchanges.
Key Accountabilities- Organize and label incoming returns following established guidelines.
- Collaborate with the Receiving and Reverse Logistics team to open and sort incoming returns.
- Process refunds and charges based on customer requests and return policies.
- Deliver exceptional customer service by ensuring timely processing of credits in line with departmental standards.
- Meet transactional completion deadlines in accordance with company accounting guidelines.
- Track and report quantifiable product feedback from web returns to Customer Service and Receiving and Reverse Logistics leadership.
- Work with Inventory Control to ensure accurate handling and management of inventory.
- Communicate workload status and balance effectively with leadership.
- Ability to collaborate and influence diverse internal and external stakeholders.
- Strong problem-solving skills with a focus on recommending process improvements and providing potential solutions.
- Team-oriented mindset to achieve shared goals.
- Proficiency in relevant computer systems (SAP, Microsoft Excel, Outlook).
- Database management experience is preferred.
- Accurate processing of transactional data.
- Excellent written, verbal, and professional communication skills.
- Bachelor's degree or equivalent work experience.
- Proven ability to deliver consistent results and execute effectively.
- Strong organizational and time-management skills.
- Excellent communication skills with a proactive, problem-solving attitude.
- Growth mindset with a desire to learn, adapt, and embrace new ideas.
- Commitment to our core values of Family, Fashion, and Philanthropy.
Position Type: Part Time
Location: Austin, Texas 78744
Workplace Type: On-site
Division: Distribution
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